At Gym Armour, ensuring a smooth and positive customer experience is our top priority. We have a 14-day exchange/return policy. You can request for exchange/return within 14 days after receiving your order.
Eligibility Criteria for Exchange/ Refund
The following scenarios release GymArmour from the liability of exchange and/or refund. Such scenarios include but are not limited to the following:
Process for Exchange
To request for exchange you may contact our customer service representative (+923138466444 / +923014868585) within 14 days after receiving your order. Your exchange order will be placed by our representative. The rider will deliver your exchange item and you will be requested to hand over the previously delivered item to the same rider. You must share the following information to apply for an exchange:
Note: Replacement charges of Rs. 300/- will be applicable.
If the required size of article for exchange is out of stock and was purchased during sale, customer either can replace the article with another available article (pay the difference) or Online Voucher may be issued which can be used while placing next order.
Process for Refund
To request for a refund you may contact our customer service representative within 14 days after receiving your order. You will receive a confirmation message from our representative to proceed with the refund process. You will be requested to ship the item at the below mentioned address and share a receipt of the courier on our WhatsApp (+92 313 8466444 / +923014868585). After verifying the products received, our representative will contact you for your bank details to process the refund. The refund process may take 7 days after your items are received by our team.
Note: The delivery charges are non-refundable.
Our customer care team will guide you in regards to any query or assistance required for exchange/refund process. Kindly get in touch through only one method of contact as contacting through multiple channels may delay response time.
Shipping Address:91-A, Block-G, Gulberg-3, Lahore.
Contact number:+92 313 8466444 / +92 301 4868585