After your order is shipped, a tracking code will be sent to you via SMS & Email along with the courier’s name. Please check your spam folder if you haven’t received the email confirmation for your order from us. You can track its status on the courier’s website. You can also reach out to us via email, Facebook, Instagram or WhatsApp to ask about the status of your order.
What are the payment options?
We accept Cash on Delivery (COD) and online payment with Debit & Credit Cards from Visa and Mastercard. We will send you an invoice in PDF format when you place the order.
What are your delivery charges?
Free delivery on all orders over 1500.
Do you accept returns and exchanges?
We offer returns and exchanges on all items within a fourteen-day period after the item has been delivered if the product is unused and is not listed on any promotions/discount sale. The items should have all the original packing and tags intact.
Can I cancel my order?
You may cancel your order any time before the order has been processed or confirmed by our customer support team. Once the order has been shipped, you will receive a shipping confirmation via email and text that will contain the tracking information.
What is my size?
We have size charts available for all products on our website for your assistance. Generally, our sizes run true to size, however, the oversized items are specified with the product. All size charts under each product are in inches.
Where do you deliver?
We deliver across Pakistan. We will start international shipping very soon.
What should I do if the items I am looking to purchase are out of stock?
We recommend you follow our social media accounts for all updates regarding restocks. However, we try our best to ensure all items are restocked quickly.